ServiceNow Developer
Developer
Team: IT
Location: US
Commitment: Full-time
Workplace Type: remote
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Developer based in United States.
This role offers the opportunity to design, develop, and enhance enterprise solutions in a fully remote environment.
The position focuses on building scalable workflows, applications, integrations, and platform enhancements across key modules.
You will contribute to improving business processes through thoughtful automation, clean development practices, and effective platform customization.
The ideal candidate will combine strong technical expertise with a practical approach to delivering reliable, upgrade-safe solutions.
You will collaborate with technical teams and business stakeholders to create impactful solutions that improve operational efficiency.
This is an opportunity to work on meaningful initiatives while growing your expertise within a collaborative technology environment.
Accountabilities:
- Design, develop, configure, and maintain solutions across ITSM, ITOM, HRSD, CSM, and custom scoped applications.
- Build and enhance workflows, Flow Designer processes, integrations, scripts, and platform extensions following best practices.
- Develop and maintain server-side and client-side scripts, including Business Rules, Script Includes, Client Scripts, UI Actions, and UI Policies.
- Create scalable solutions using both declarative configuration and custom development approaches while maintaining upgrade compatibility.
- Develop and support integrations using REST, SOAP, MID Servers, and other integration capabilities.
- Customize Service Portal experiences, including widget development and user interface enhancements.
- Apply strong understanding of the data model, CMDB concepts, and platform architecture.
- Troubleshoot technical issues, analyze root causes, and implement effective resolutions.
- Support platform enhancements and continuous improvement initiatives.
- Collaborate with cross-functional teams to understand requirements and deliver solutions aligned with business needs.
- Follow development standards that promote clean code, documentation, performance, and maintainability.
- Contribute to the evolution of capabilities, including emerging technologies and AI-enabled platform features.
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field.
- 5+ years of hands-on development experience.
- Strong JavaScript knowledge, including ES5/ES6 patterns used within the platform.
- Deep experience with Business Rules, Script Includes, Client Scripts, UI Actions, and UI Policies.
- Experience designing and implementing solutions using Flow Designer and IntegrationHub.
- Hands-on experience integrating with external systems using REST, SOAP, and MID Servers.
- Strong understanding of architecture, data models, and CMDB concepts.
- Experience developing Service Portal widgets and user-facing platform components.
- Certified System Administrator (CSA) certification required.
- Strong troubleshooting, analytical, and problem-solving skills.
- Certified Application Developer (CAD) certification preferred.
- Experience with Certified Implementation Specialist credentials in areas such as ITSM, HRSD, CSM, or ITOM preferred.
- Exposure to Now Assist, GenAI Controller, App Engine Studio, and multi-instance environments is a plus.
- Competitive annual salary range of $100,000–$120,000.
- Fully remote work opportunity within the United States.
- Full-time direct employment opportunity.
- Career growth potential within a technology-focused organization.
- Opportunity to work on enterprise-level implementations and innovative solutions.
- Collaborative environment focused on professional development and technical excellence.
- Opportunity to contribute to cloud, automation, and digital transformation initiatives.
The Developer will be responsible for developing, configuring, and maintaining enterprise solutions while ensuring platform stability, performance, and long-term maintainability. The role requires a balance of hands-on development, technical problem-solving, and collaboration with stakeholders to deliver effective digital solutions.
Requirements:
The ideal candidate will have strong hands-on development experience, advanced scripting knowledge, and the ability to build reliable enterprise solutions. The role requires technical expertise, analytical thinking, and the ability to work independently in a fast-paced environment.