ServiceNow Developer
Developer
Location: Taguig City
Remote Type: Onsite
Time Type: Full time
Job Description
Overview
At QIAGEN, we are driven by a simple but powerful vision: making improvements in life possible.
We’re dedicated to revolutionizing science and healthcare for the better. From our entrepreneurial roots to our current global presence, we've grown into a force for positive change. With thousands of employees across six continents, collaboration is our greatest strength. We’re always striving to identify talented individuals to join our exceptional teams.
We have played a pivotal role in shaping modern science and healthcare, and we're just getting started. If you're someone who thrives on new challenges, values diversity and wants to make a tangible difference in people's lives, then QIAGEN is the place for you.
At QIAGEN, every day is an opportunity to make a real-life impact.
Join us, grow with us, and together, let's shape the future of biological discovery.
Developer
Join Our Team as a Developer
Are you passionate about building innovative solutions on the platform? We are looking for a Developer to join our growing team and play a key role in designing, developing, and enhancing applications and services that support critical business operations.
Basic scope of tasks, duties and responsibilities:
Designs, develops and documents new Module configurations and services
Verifies simple to medium complexity business requirements and estimates work effort required through to implementation
Assists System Administrator with incidents and requests
Provides guidance for System Administrators
Additional tasks, duties and responsibilities:
Engaging stakeholders in initial/requirements calls
Providing information and sharing knowledge with team members.
Reporting and implementing process changes.
Participation in projects related to improving efficiency.
Acting as a replacement for other team members.
Responding to escalations in cooperation with supervisors.
Training team members.
Requirements:
Education:
Bachelor's Degree or equivalent- Engineering, Computer Science
Experience:
2+ years of development, configuration and system administration experience
Knowledge of ITIL processes, ITIL Foundations Certification is a plus
Certification is a plus (CAD, CIS, CSA)
Experience developing on the platform, including the creation and/or customization of core applications such as Incident, Problem, Change, Service Catalog, etc.
Experience creating and configuring Business Rules, UI Policies, Data Policies, UI Actions, Client Scripts, Script Include and ACLs.
Experience patching and upgrading to recent releases
Excellent knowledge of Best Practices and ongoing knowledge of at least features
knowledge of the data model and relationships
Experience in Active Directory/LDAP
Experience in integrations
Experience in ITOM Discovery, CMDB and ITAM is a plus
Must have experience developing process documentation
Experience designing, developing, implementing business applications in ITIL, CMDB, Service Request, Change Management, Incident Management, Asset Management, Problem Management
Interpersonal Skills:
Strong attention to detail and excellent communication skills
Ability to handle multiple competing priorities in a fast-paced environment
Excellent analytical and problem-solving skills to resolve technical issues
Experience working in challenging and ambiguous environments
What we offer
Bonus/Commission
Local benefits
Referral Program
Volunteer Day
Internal Academy (QIALearn)
Employee Assistance Program
Hybrid work (conditional to your role)
Our people are the heartbeat of everything we do. Passion drives us as we push boundaries to innovate and evolve. We inspire with our leadership and make an impact with our actions. We cultivate a collaborative, supportive environment where each individual and team can flourish. We champion accountability and encourage entrepreneurial thinking.
QIAGEN is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or disability.