ServiceNow Developer

Team.Inno – one of the most experienced Belarusian companies providing full-circle software development, implementations and supporting, business analysis, design, testing and project management services.

Over 18+ years, we’ve implemented over 1600 projects in different industries for our clients in the USA, Canada, UK, Germany, France, Italy, Japan, and other countries. Our team specializes in 40+ business domains, including Artificial Intelligence, Machine Learning, Augmented & Virtual Reality.

Today, Team.Inno brings together over 3500 employees across its offices in Belarus, Poland, Georgia, Germany and Lithuania. We are constantly looking for both experienced professionals and entry-level specialists, and starting in 2025, we also offer free online courses for everyone who wants to begin a career in IT.

Here you can work on projects of different scales, explore various domains, and choose your own career path. Join us!

Responsibilities:

• Design, build, customize, and maintain applications, workflows, and integrations within the ServiceNow platform;
• Work with a wide range of ServiceNow modules and applications, including: Customer Service Management (CSM), Human Resources Service Delivery (HRSD), IT Service Management (ITSM), IT Operations Management (ITOM) including Discovery, MID Server, Event Management, Service Mapping, and Cloud Management, IT Asset Management (ITAM), including Hardware Asset Management (HAM) and Software Asset Management (SAM), Service Graph Connectors, including SolarWinds, Qualys, and Microsoft SCCM, Integration Hub ETL, ServiceNow SPM, IRM, and SecOps;
• Develop and maintain solutions using JavaScript, AJAX, JSON, Scripted REST API, Flow Designer, Platform Analytics, CMDB, and CSDM;
• Develop and maintain advanced server-side configurations, including Business Rules, ACLs, UI Actions, and UI Policies;
• Configure and maintain CMDB and CSDM solutions;
• Perform platform maintenance, including ServiceNow upgrades and instance cloning;
• Configure and manage domain-separated / multi-tenant environments;
• Contribute to solution design and implementation following ServiceNow best practices and implementation methodologies;
• Continuously improve existing solutions and stay up to date with new ServiceNow capabilities.

Requirements:

• English – B2 or higher;
• Strong hands-on experience with ServiceNow development and configuration;
• Solid understanding of ServiceNow platform capabilities, solutions, architecture, and implementation methodologies;
• Proven experience working with multiple ServiceNow modules and complex platform configurations;
• Strong practical knowledge of JavaScript, AJAX, JSON, Scripted REST API, Flow Designer, Platform Analytics, CMDB, and CSDM;
• Experience with advanced ServiceNow configuration and server-side scripting;
• Experience working with integrations and external systems;
• Experience managing ServiceNow platform updates and instance cloning;
• Experience with domain separation and multi-tenant environments;
• Valid ServiceNow certifications: CSA (Certified System Administrator), CAD (Certified Application Developer), at least 2 CIS Mainline certifications.

Nice-to-have skills:

• A proactive and self-driven approach;
• Strong problem-solving and analytical skills;
• Willingness to continuously learn and explore new ServiceNow features and technologies;
• Ability to work independently as well as collaboratively with a technical team.

We offer:

Learning and Development:

• A wide range of diverse projects in industries such as FinTech, Medicine, Entertainment, eCommerce, Gaming, Artificial Intelligence, and more;
• A broad technology stack with the opportunity to switch between technologies;
• Individual growth plans and regular reviews of conditions (project roles, salary level);
• Preparation for interviews with international clients in English.

• On-site work format;
• Spacious and comfortable workstations;
• Detailed onboarding: introduction to the team, processes, and policies, office tour, welcome card;
• Cozy kitchens, game rooms, coworking spaces, and lounge areas.

• Voluntary health insurance;
• Discounts from partner companies (from pizzerias and bookstores to electronics stores).

If you’re looking for real opportunities to grow professionally and take control of your career — we’ll be happy to welcome you to our friendly team!