ServiceNow Developer Technical Lead
Summary
Leads ServiceNow development projects, designing and implementing ITSM and CSM solutions, upgrading instances, and integrating systems via REST/SOAP for enterprise clients.
- Ideal candidate must be self-motivated with a proven record of accomplishment in working on ServiceNow Platform.
- Having an experience in ServiceNow Development from medium to complex needs.
- Able to Understand customer requirements and work on requests.
- Experience with implementation of modules related to CSM and ITSM.
- Has working experience on Instance Upgrades and Patches for multiple customers.
- Experience in scripting language: JavaScript and ServiceNow scripting.
- Should have working experience in Integration using REST/SOAP and Integration Hub.
- Very Good Experience working with relational databases.
- Experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs
- Has excellent communication skills and is able to interact with clients and stakeholders to manage new requirements.
- Has working understanding of Agile Team.
- Preferred working experience on MSP based instance.
Having Integration expertise is a must have for this role.
Required Certifications:
- ServiceNow - Certified System Administrator
- ServiceNow - Certified Application Developer
Desired Certifications
- ITIL V3 Foundation or ITIL 4 Foundation
- ServiceNow - Certified Implementation Specialist
- Micro-Certification: Automated Test Framework
- Micro-Certification: Flow Designer
- Micro-Certification: Integration Hub
- Micro-Certification: Virtual Agent
Total Experience Expected: 06-08 years
BE/Btech/MCA
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