ServiceNow Developer

Role Overview

This ServiceNow Developer role focused on core platform development, with a strong emphasis on the Automated Test Framework (ATF).

Main Need

A ServiceNow developer-first candidate with solid ATF skills—specifically someone who can extend and maintain automated tests while continuing to build and support core ServiceNow functionality, with the intent to convert to full-time employment after the contract period.

Key Responsibilities:

• Develop and maintain ServiceNow solutions across core ITSM modules
  
• Write and maintain business rules, client scripts, and related ServiceNow scripting
  
• Build, extend, and maintain ATF test cases within an existing framework
  
• Contribute additional ATF test coverage to support ongoing platform maturity
  
• Participate in agile ceremonies and collaborate with global stakeholders
  
• Support ongoing digital initiatives upon conversion to full-time employment
  

Interview Process - Two-round interview process

1. First Round

• Panel interview with Hyderabad and Chennai team members
  
• High-level technical discussion
  
• Focus on:
  
• ServiceNow development experience
  
• ATF knowledge
  
• Question-based only (no hands-on exercise)
  

2. Second Round (Final) Onsite

• Conducted by the hiring manager
  
• Focused on overall project readiness and team fit
  

Requirements

Skills & Experience

• 6+ years of ServiceNow development experience ​
  
• Strong hands-on ServiceNow development background (not a testing-only role)
  
• Experience working with:
  
• ITSM modules (Incident, Problem, etc.)
  
• CMDB
  
• Integrations
  
• ATF experience is required:
  
• Ability to add and enhance test cases within an existing ATF framework
  
• Not responsible for designing ATF from scratch
  
• Solid scripting experience (business rules, client scripts)
  
• Mid-level to senior-level capability with the ability to work with minimal supervision
  

Certifications

• Required: ServiceNow Certified System Administrator (CSA / first-level certification)
  
• Preferred: Additional ServiceNow certifications (not required)