ServiceNow Engineer- Contact Center

ITCON Services is seeking a skilled Mid-Level ServiceNow Engineer to develop and maintain the core operational platform for our Call Center. This 24/7/365 call center facility serves as the central intelligence and coordination hub for the government. In this role, you will manage our FedRAMP-authorized ServiceNow environment, transforming it from a standard IT ticketing system into a customized, high-security law enforcement case management and decision-support platform. 1. Custom Application …