ServiceNow ITOM Architect
Summary
Designs and implements enterprise-scale ServiceNow ITOM solutions, including Discovery, Service Mapping, and CMDB, while aligning with infrastructure and cloud teams.
Key Responsibilities Lead the architecture, design, and implementation of enterprise-scale ServiceNow ITOM solutions, including Discovery, Service Mapping, Event Management, Cloud Discovery, AIOps, and CMDB . Collaborate with business stakeholders, infrastructure teams, cloud teams, network teams, application owners, and operations leaders to define the ITOM roadmap and target-state architecture. Conduct architecture workshops to understand current-state processes, technology landscape, operati…