ServiceNow ITOM Architect
Summary
Designs and leads enterprise ServiceNow ITOM solutions (Discovery, CMDB, Event Management, AIOps) and integrates them with monitoring tools like Splunk and Dynatrace.
ServiceNow ITOM Architect Key Responsibilities Lead the architecture, design, and implementation of enterprise-scale ServiceNow ITOM solutions, including Discovery, Service Mapping, Event Management, Cloud Discovery, AIOps, and CMDB . Collaborate with business stakeholders, infrastructure teams, cloud teams, network teams, application owners, and operations leaders to define the ITOM roadmap and target-state architecture. Conduct architecture workshops to understand current-state processes, tec…