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ServiceNow Lead Developer – HAM

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Summary

A contract ServiceNow Lead Developer role focused on Hardware Asset Management (HAM/HAM Pro): architecting asset lifecycle workflows, stockroom tracking, and CMDB/IRE reconciliation, plus custom scripting (Business Rules, Script Includes, Flow Designer, IntegrationHub). Hybrid onsite in Bangalore or Hyderabad, 10 AM–7 PM IST.

ServiceNow Lead Developer – HAM

Job Details

  • Employment Type: Contract

  • Work Mode: Hybrid

  • Location: Onsite (Bangalore and Hyderabad)

  • Shift Timing: 10:00 AM to 7:00 PM IST

  • Total Experience Required: 5 to 7 years

  • Relevant Experience Required: 5+ years in ServiceNow with core Hardware Asset Management (HAM) specialization

Job Summary We are seeking an urgent, highly qualified ServiceNow Lead Developer specializing in Hardware Asset Management (HAM/HAM Pro) to drive end-to-end asset lifecycle management. The ideal candidate will handle complex enterprise hardware workflows, inventory tracking, and reconciliation configurations.

Key Responsibilities

  • Architect, design, and configure ServiceNow Hardware Asset Management (HAM / HAM Pro) modules, covering the complete hardware lifecycle from procurement to disposal.

  • Establish automated asset tracking, stockroom management, hardware normalization rules, and compliance dashboards.

  • Configure and tune the Identification and Reconciliation Engine (IRE) to ensure data accuracy and seamless CI-to-asset mapping within the CMDB.

  • Develop custom Business Rules, Client Scripts, Script Includes, Flow Designer workflows, and IntegrationHub configurations.

  • Collaborate closely with cross-functional support teams, administrators, and client stakeholders to resolve technical bottlenecks and maintain system alignment during the 10:00 AM to 7:00 PM IST daily shift schedule.



Requirements

Requirements

  • 5 to 7 years of dedicated hands-on experience in ServiceNow development and platform administration.

  • Deep functional and technical proficiency in ServiceNow Hardware Asset Management (HAM Pro).

  • Strong technical scripting background utilizing JavaScript, Glide APIs, and ServiceNow web service integration frameworks.

  • Proven capability to operate in a hybrid on-site environment across Bangalore or Hyderabad.



Benefits

Preferred Qualifications

  • Certified Implementation Specialist – Hardware Asset Management (CIS-HAM).

  • Certified System Administrator (CSA) or Certified Application Developer (CAD).

  • Prior enterprise experience integrating ITAM, SAM Pro, and ITOM Discovery modules.



Skills

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