ServiceNow Lead Technical Consultant - ITSM/ITOM
Posted
Introduction As a Lead ITSM /ITOM TC, you will be responsible for overseeing IT Service Management workflows within the organization. You will be working closely with the IT Operations team to ensure smooth functioning of IT services and processes. Responsibilities Lead workshop sessions to gather requirements and discuss ITSM processes Document user stories and business requirements Conduct product demonstrations to showcase ServiceNow capabilities Configure solutions within ServiceNow platfor…