ServiceNow Platform Administrator

2 5 years of ServiceNow administration or platform support Experience with ITSM Administer ServiceNow ITSM modules including Incident, Problem, Change, Request, Knowledge, and Service Catalog Configure forms, catalog items, workflows, Flow Designer automations, UI Policies, Business Rules, groups, roles, and ACLs Manage user provisioning, security roles, and platform governance Support upgrades, testing, release management, and platform maintenance