ServiceNow Senior Developer

Experience: 3–5 Years
Location: Singapore
Company: Ranosys Technologies

Key Responsibilities

• Develop, configure, and customize ServiceNow applications and modules based on business requirements.
• Build and maintain Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, and ACLs.
• Develop workflows and automation using Flow Designer, Workflow, and IntegrationHub.
• Customize Service Catalog, Catalog Items, Record Producers, and Service Portal components.
• Develop and maintain integrations using REST/SOAP APIs, MID Server, and IntegrationHub.
• Configure and support ITSM modules, including Incident, Problem, Change, Request, and Knowledge Management.
• Troubleshoot technical issues, optimize performance, and support testing, deployments, upgrades, and production activities.

Required Skills

• Hands-on ServiceNow development experience.
• Exposure to additional modules such as ITOM or HRSD or CSM
• Proficiency in JavaScript, ServiceNow scripting, Business Rules, Client Scripts, Script Includes, and ACLs.
• Hands-on experience with Flow Designer, Workflow, Service Catalog, and automation.
• Experience with REST/SOAP APIs, IntegrationHub, MID Server, and third-party integrations.
• Understanding of ServiceNow data models, platform security, update sets, and deployment processes.
• Strong debugging, troubleshooting, problem-solving, and communication skills.
• Singapore Citizens & PR only to apply.