ServiceNow Solution Architect
Posted Updated
Summary
ServiceNow Solution Architect (6+ years) based in Tampa: leads end-to-end delivery of ServiceNow projects, overseeing ITSM, SPM, and ITOM implementations including workflows, integrations, and reporting, while managing project plans, stakeholders, ITIL/Agile/CSDM compliance, and long-term ServiceNow roadmaps.
ServiceNow Solution Architect needs 6+ years experience
ServiceNow Solution Architect requires:
- Experience Leading end-to-end delivery of ServiceNow projects.,
- Experience Overseeing implementation and optimization of ITSM, SPM, and ITOM modules, including workflows, integrations, and reporting.
ServiceNow Solution Architect duties:
- Develop and maintain detailed project plans, timelines, budgets, and risk mitigation strategies.
- Facilitate stakeholder engagement, requirements gathering, and change management activities.
- Ensure compliance with governance frameworks, including ITIL, Agile, and CSDM standards.
- Monitor project KPIs and use ServiceNow dashboards to report progress and performance.
- Coordinate testing, training, and go-live support to ensure successful adoption and sustainability.
- Collaborate with enterprise architects to define long-term ServiceNow roadmaps, including module upgrades and new capability rollouts.