ServiceNow Technical Architect – Customer Service Management (CSM)/Remote
Summary
Designs and implements ServiceNow CSM solutions, ensuring scalable customer service platforms and adherence to best practices.
Job Description: ServiceNow Technical Architect – Customer Service Management (CSM) Location- Remote Job Summary The ServiceNow Technical Architect – CSM is responsible for designing, implementing, and optimizing ServiceNow Customer Service Management (CSM) solutions. This role provides technical leadership, defines solution architecture, ensures platform best practices, and collaborates with business and technical teams to deliver scalable and efficient customer service solutions. Key Responsi…