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Gazelle Global Consulting Ltd

ServiceNow Technical Consultant

Posted Updated 3 views
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Salary: £36,000 - 60,000 per year

Requirements:
  • ServiceNow Professional Services or consulting background
  • Expertise in 1-2 ServiceNow offerings
  • CSA, CAD or CIS certification aligned to your workflow
  • Experience integrating AI into processes or problem-solving
  • Experience in technical solution design, configuration, integrations and testing
  • Experience with customer workshops, technical documentation and stakeholder guidance
  • UK-based
Responsibilities:
  • Take a leading technical role in ServiceNow customer engagements
  • Shape solutions that translate business needs into measurable value
  • Lead solution design and delivery across customer projects
  • Work directly with customers to assess current processes and define future-state solutions
  • Translate requirements into technical specifications and user stories
  • Provide oversight of deliverables from configuration and integrations to testing and technical documentation
  • Help maintain consistent solution quality
  • Lead smaller projects and guide technical discussions
  • Manage delivery priorities and mentor Technical Consultants and Associate Technical Consultants
  • Contribute to engagement reporting
  • Resolve complex technical issues
  • Use AI thoughtfully to optimise workflows and support responsible adoption
Technologies:
  • AI
  • Support
  • ServiceNow

More:

We are offering a 12-month contract for a Senior Technical Consultant | ServiceNow | UK role. This is a remote position with travel to our offices or client sites as required. You will work on customer engagements, apply platform expertise and best practices, and help deliver AI-enabled workflows across projects.

last updated 38 week of 2026

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