ServiceNow Vulnerability Response Engineer - Security Operations

Role Summary:

The Vulnerability Response Engineer will be responsible for implementing, configuring, and supporting ServiceNow Vulnerability Response solutions while driving vulnerability lifecycle management, remediation workflows, integrations with security tools, and operational support activities.

The ideal candidate will possess strong expertise in vulnerability management processes, ServiceNow SecOps capabilities, security tool integrations, and IT Operations Management (ITOM) concepts including CMDB, Discovery, Service Mapping, and asset lifecycle management.

The role will be responsible for enabling risk-based vulnerability remediation by leveraging accurate asset intelligence, business service context, and automated workflows while supporting enterprise security and operational excellence initiatives.

Experience:

- 5-6 years IT experience

- 3+ years ServiceNow Security Operations experience

Key Responsibilities:

ServiceNow VR Engineering:

- Configure Vulnerability Response applications.

- Develop remediation workflows.

- Manage vulnerability groups and assignment rules.

- Configure risk scoring models.

Security Operations:

- Manage vulnerability lifecycle.

- Support remediation tracking.

- Coordinate with infrastructure and security teams.

- Conduct vulnerability analysis and prioritization.

ITOM & Asset Context Management:

Collaborate with ITOM teams to:

- Leverage CMDB data for vulnerability prioritization.

- Validate CI relationships and service dependencies.

- Improve vulnerability correlation against Configuration Items (CIs).

- Ensure discovered assets are properly mapped to vulnerability findings.

- Support business service-aware remediation activities.