Services Engineer
About the Role
The Services Engineer role is a full lifecycle technical consultant responsible for both pre-sales and post-sales activities across the portfolio. This role supports opportunity development, solution design, demonstrations, proof of concepts, implementation, adoption and customer success.
Key Responsibilities
Provide pre-sales technical support, discovery workshops, demonstrations and proof of concepts.
Support RFPs and technical responses.
Deliver implementation, configuration, testing and knowledge transfer.
Provide post-sales support and adoption guidance.
Deliver technical enablement sessions for customers and partners.
KPIs
Customer satisfaction
Project delivery success
Technical win rate
Certification attainment
Skills & Experience
Experience in pre-sales and/or post-sales consulting.
Cybersecurity platform experience.
Solution design and implementation capability.
If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our success.