Services Sales Expert (5+ yrs)

Service Sales Support Specialist

Unlock your potential with Dassault Systèmes, a global leader in Scientific Software Engineering as a Service Sales Support Specialist, in Pune,

We are looking for a Service Sales Support Specialist to support our Service Sales team in managing key commercial and proposal activities related to service sales opportunities.

The role will be responsible for preparing high-quality sales and bid support documents, coordinating internal inputs, and ensuring timely submission and system closure of commercial documents.

Key Responsibilities

• Support the Service Sales Expert and field sales team in day-to-day service sales activities
• Build early-stage services rough order of magnitude services proposals based on input received from the field sales team
• Prepare bid process supporting documents such as qualification documents, review board meeting presentations etc.
• Prepare Statements of Work (SOW) documents and drive them through the internal approval system for reviews and closure
• Develop RFQ/RFP response documents in coordination with internal stakeholders
• Prepare quotations, proposals, and other commercial documentation
• Coordinate with sales, legal, operations, finance, and technical teams to collect required inputs
• Maintain accurate records in CRM/ERP and ensure documentation is complete and up to date
• Track proposal, contract, and customer documentation status to support timely submission and closure
• Support customer follow-up and internal coordination to ensure smooth execution of service sales processes

Qualifications

• Bachelor’s degree in Business Administration, Sales, Engineering, or a related field
• 5 + years of experience in sales support, proposal management, bid coordination, commercial operations, or service sales support
• Experience in preparing ROM proposals, SOW documents, and RFP responses is strongly preferred
• Strong written communication and document preparation skills
• Good organizational skills with strong attention to detail
• Ability to work across multiple functions and manage deadlines effectively
• Proficiency in Microsoft Office and CRM/ERP systems

Preferred Background

• Experience in Presales, service sales, after-sales support, technical services, or industrial/commercial environments
• Exposure to contract review workflows and legal coordination processes

What’s in it for you

• Opportunity to work closely with service sales and cross-functional business teams
• Exposure to commercial proposal development, contract documentation, and bid response processes
• A dynamic role with visibility across sales, legal, operations, and customer support functions
• Opportunity to build strong commercial, coordination, and stakeholder management skills
• A position that contributes directly to business growth and customer success
• Professional development in a fast-paced and collaborative environment