Services Sales Manager

Job Summary

Tetra Pak Benelux is part of the Market France & Benelux and supports our customers in the Benelux region. We work closely with our customers to understand their true needs to secure that we create and convey our services solutions that provide the greatest value.

We are now looking for a new colleague to join our Services Sales Team and drive sales of our Services portfolio across the Benelux region, contributing to the food industry, sustainability and performance.

The position is permanent and based in either the Netherlands or Belgium. You are willing to travel up to 50% of the time.

What you will do

The focus shall be to build strong customer relationship to achieve long term sustainable growth by managing the installed base life cycle to identify and capture short-, medium- and long-term business opportunities. Develop and drive execution of customer centric strategic operational account plans aligned to Tetra Pak and customer business objectives. Ensure that customer issues are resolved in a timely manner, and the resolution is accepted by the customer.

• Weekly/monthly travel to customers’ site
• Plan sales visits and continuously assess customer needs and operations to identify service improvement and upsell opportunities.
• Proactively sell the existing service portfolio (service contracts, maintenance activities, upgrades, customer training, plant components and spare parts)
• Follow up on orders to ensure progress
• Keep customers and colleagues informed about the process by sharing relevant information frequently
• Collaborate with internal teams (technical, operations, and commercial) to ensure seamless and efficient service delivery.

We believe you have

• A completed higher technical education.
• Proven experience in customer relationship management, ideally in a service-oriented or technical environment.
• Solid sales experience within the technology or industrial sector, with a track record of achieving targets.
• Fluent in Dutch and English, both written and spoken.
• Willingness to travel approximately 50% within Benelux countries.

You are a committed and driven professional who enjoys building strong, long-lasting relationships through clear communication and effective negotiation. With your strong interpersonal skills, you naturally create trust and influence stakeholders at all levels, both internally and externally. You make collaboration easy by sharing information openly, proactively, and in a timely manner with customers and colleagues alike.

You thrive in a customer-focused environment and bring a proactive, solution-oriented mindset to everything you do. Highly organized and results-driven, you take ownership of your work, work effectively independently, and are motivated by identifying opportunities and delivering value that leads to sustainable business growth. Strong negotiation skills, combined with the ability to understand customer needs and build lasting partnerships, enable you to achieve successful outcomes for both customers and the business.