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Black Oak Casino Resort

Open 110d

Seven Sisters Food Server PT

Posted Updated 6 views
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Summary

Serves food and beverages to guests in a casino dining room, maintains cleanliness, and ensures excellent customer service during high-volume periods.

SUMMARY: Responsible for taking and delivering food and beverage orders to the Guests, setting tables and trays. Ensures work area and dining room are kept clean and organized. Works as a team player to deliver excellent customer service.

Essential Responsibilities and Duties: (Specific areas of responsibility including, but not limited to)

  • Orders food and liquor, sets tables, trays, and delivers food and beverage to Guests.
  • Maintains an effective working relationship and excellent guest service with all Team Members and Guests.
  • Maintains contact with kitchen staff, management, hosts, staff, and Guests to ensure that dining details are handled properly and quickly.
  • Converses with Guests to ensure satisfaction with food and service; addresses complaints or concerns.
  • Performs multiple tasks during high volume situations.
  • Cleans and resets the dining area as needed.
  • Assists and supports catering and special event functions.
  • Cleans and fills empty condiment containers.
  • Performs other duties as assigned.
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See also

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