Sevice Center Manager

A well-established technical solutions and equipment business is looking for an experienced Service Centre Manager to lead its service and repairs division. The successful candidate will be responsible for driving operational efficiency, managing technical teams, overseeing repairs and support functions, and ensuring high levels of customer satisfaction.

Key Responsibilities

• Manage daily Service Centre operations and performance
  
• Oversee equipment repairs, technical support, and quality control
  
• Lead and develop technical and administrative teams
  
• Manage customer relationships and service delivery
  
• Drive operational efficiencies, reporting, and stock control
  
• Ensure compliance with quality and safety standards
  

Requirements

• Degree or Diploma in Engineering, Technical, or related field
  
• Minimum 3 years’ experience in a similar management role
  
• Strong technical understanding of servicing technical equipment/instruments
  
• Experience managing teams, processes, and customer relationships
  
• Strong problem-solving and leadership skills
  
• Experience within technical, industrial, mining, construction, or geospatial environments advantageous
  

Advantageous

• Experience with technical service management systems
  
• Exposure to highly technical equipment and instrumentation
  

Please note only shortlisted candidates will be contacted.