SFMC Support Specialist
At Mindbox we connect top IT talents with technology projects for leading enterprises across Europe.
Join Our Client’s Team as a Salesforce Marketing Cloud (SFMC) Support Specialist!
Are you ready to ensure operational excellence in a global digital communications platform? We’re looking for a Salesforce Marketing Cloud (SFMC) Support Specialist to provide hands-on system support, troubleshooting, and enablement for business users across multiple markets.
Sounds like your kind of challenge?
- Flexible cooperation model – choose the form that suits you best
- Hybrid work setup – 6x/month from the office in Kraków - remote days available depending on the client’s arrangements
- Collaborative team culture – work alongside experienced professionals eager to share knowledge
- Continuous development – access to training platforms and growth opportunities
- Comprehensive benefits – including Interpolska Health Care, Multisport card, Warta Insurance, and more
- High quality equipment – laptop and essential software provided
- Proven experience supporting Salesforce Marketing Cloud in a production environment.
- Strong SQL skills for reporting, delivery investigations, and troubleshooting.
- Solid knowledge of email/SMS delivery flows and diagnostics.
- Hands-on experience with CloudPages, AMPscript, SSJS, HTML/CSS/JavaScript for campaign customizations.
- Excellent communication and ticket management discipline in high-pressure environments.
- Ability to work effectively with global stakeholders and drive quick issue resolution.
Joining this project you’ll become part of Mindbox – a tech-driven company where consulting, engineering, and talent meet to build meaningful digital solutions. We’ll back you up every step of the way, accelerate your development, and ensure your skills make a difference.