【商務部】業務助理 Business Assistant

We are looking for a detail-oriented, proactive, and well-organized Business Assistant to support our business and sales teams in daily operations, customer communications, and business process coordination.
This role will work closely with internal teams and international customers, providing administrative support, organizing business information, and tracking ongoing activities to ensure smooth communication and efficient business operations.

【Key Responsibilities】

1. Business Process & Progress Tracking:
Support the business and sales teams in tracking customer-related activities, action items, and key timelines. Proactively follow up on progress to ensure timely completion of tasks.
2. Customer Communication & Coordination:
Assist in organizing customer requirements, meeting notes, and follow-up items. Coordinate with relevant stakeholders to track responses and maintain effective communication.
3. Issue Identification & Follow-up:
Identify potential errors, missing information, or delays in business processes, communicate issues to relevant stakeholders, and follow up on their resolution.
4. International Business Support:
Assist with English correspondence, meeting arrangements, information confirmation, and follow-up activities with customers and partners in the U.S. and other international markets.
5. Business Documentation & Data Management:
Assist in preparing and managing quotations, purchase orders, contracts, and other business-related documents. Maintain accurate and up-to-date customer records and business information.
6. General Business Support:
Provide day-to-day administrative support, prepare reports, and assist with other business-related activities as needed.

【Qualifications】

• At least 3 years of experience in business administration, sales support, business support, or related roles.
• Good written and spoken English skills, with the ability to independently handle business correspondence and communicate with international contacts.
• Proactive and responsible, with the ability to organize tasks independently, follow up on outstanding items, and ensure timely completion.
• Detail-oriented and well-organized, with the ability to identify errors, missing information, or potential delays and follow up appropriately.
• Strong time management and multitasking skills, with the ability to manage priorities and handle multiple tasks efficiently.
• Good communication and coordination skills, with the ability to work effectively with internal teams and external stakeholders.
• Proficiency in Microsoft Office or Google Workspace, with basic data management and reporting skills.

【Preferred Qualifications】

• Experience in the semiconductor, electronics, technology, or B2B industries.
• Experience supporting international customers, overseas sales operations, or global teams.
• Familiarity with quotation, order processing, contract administration, or related business operations.
• Adaptable and resourceful, with a proactive approach to problem-solving and the ability to adjust priorities in a dynamic, fast-paced environment.