Shelter Specialist (6214)

Summary

Provides on-site support at a homeless shelter, maintaining facility cleanliness, assisting guests, and performing administrative tasks during scheduled shifts.

Status: Full-Time, Non-Exempt | Pay: $21.00/hour | Schedule: Friday - Monday: 7:00am - 3:00pm; Tuesday-Thursday: Off

Benefits Offered:

  • 100% employer-paid medical insurance at base tier

  • Voluntary dental and vision insurance

  • Paid Time Off

  • Flexible Spending Account

  • Employee Assistance Program

  • 403(b) savings plan with up to 3% company matching

  • Paid on-the-job training and orientation

  • Mileage reimbursement

  • Referral program

  • Opportunities for career advancement

Mission Statement:
"To be a leader in ending homelessness by providing a unique system of dignified housing opportunities, programs, and supportive services."

Job Summary: The Shelter Specialist is responsible for providing supportive services and logistical support to the Emergency Shelter Program during designated shifts. Key duties include assisting with shelter setup, maintaining the cleanliness of the facility, and conducting neighborhood patrols. This role also requires crisis intervention and trauma-informed service delivery.

Essential Duties and Responsibilities:

Shelter Support
Goal: Ensure a safe and client-focused environment for guests to quickly end their homelessness

  • Assist in the implementation of shelter activities to ensure quality, guest-focused, and trauma-informed delivery of services

  • Encourage and discuss progress toward housing with shelter guests

  • Assist with shelter setup and maintenance

  • Assist with general cleanliness and safety of facility including emptying trash cans and cleaning up spills

  • Assist with receiving and verifying orders from vendors, completing tally sheets

  • Post and update signs and service calendars

  • Audio equipment set up and monitoring

  • Assist in the organization of supplies and facilities needs

  • Conduct neighborhood patrols to minimize potential impact on the surrounding community

Administration
Goal: Oversee administrative duties that support program services

  • Assist with keeping detailed daily summary sheets

  • Assist with record keeping and reporting

Miscellaneous

  • Assist with guest services and program activities if necessary

  • Complete ad hoc projects as appointed by Supervisor