Shelter Supervisor - Shelter

Help Lead the Team Behind Every Second Chance

What if your leadership helped create exceptional care for animals, outstanding experiences for people, and a thriving shelter team?

At the Humane Society of Boulder Valley (HSBV), we believe that pets and people bring out the best in one another.

We're looking for a collaborative leader who is passionate about animal welfare and creating positive outcomes for animals and people alike.

• Do you enjoy leading teams while remaining actively involved in daily operations?
• Are you energized by balancing animal welfare, client service, and operational excellence?
• Do you thrive in a fast-paced environment where every day presents new opportunities to support people and animals?

If so, we'd love to meet you.

As a Shelter Supervisor, you'll provide frontline leadership for shelter operations, helping ensure exceptional animal care, outstanding client experiences, and a positive workplace culture. You'll serve as a working leader, supporting staff and volunteers while coordinating daily shelter activities that help animals move successfully through their journey at HSBV.

How You'll Make a Difference

Lead Shelter Operations & Support Animal Welfare

• Coordinate daily shelter operations, staffing priorities, and workflow.
• Ensure animals receive compassionate care consistent with HSBV standards and Fear Free™ principles.
• Maintain safe, clean, and humane environments for animals, staff, volunteers, and visitors.
• Support compliance with PACFA regulations, shelter protocols, and organizational policies.

Create Positive Outcomes for Animals

• Support adoption, transfer, reclaim, aftercare, and other animal services programs.
• Monitor animal welfare concerns and respond appropriately to emergent situations.
• Assist with animal care, adoption counseling, and client services as needed.
• Help animals successfully move through their shelter journey.

Create Exceptional Experiences

• Provide outstanding service to adopters, clients, volunteers, donors, and community members.
• Resolve concerns professionally while supporting positive outcomes.
• Educate the public about HSBV programs, services, and animal welfare resources.
• Promote HSBV's mission and community impact.

Support, Coach & Develop Others

• Provide day-to-day leadership and coaching for shelter staff and volunteers.
• Support onboarding, training, scheduling, and employee development.
• Foster a culture of accountability, collaboration, and continuous learning.
• Build strong relationships across organizational teams.

Caring for Our Team

Compensation

Pay Range: $22.00 - $27.50 per hour

Actual compensation is determined based on qualifications, relevant experience, skills, and internal equity.

Schedule

• Full-time, non-exempt position.
• Schedule varies based on operational needs.
• Weekend, holiday, and occasional evening availability may be required.
• Occasional local travel may be required for meetings, training, outreach activities, or other organizational needs.

Benefits & Wellbeing

We believe that caring for our employees is essential to caring for our community.

• Health coverage fully paid for you — HSBV covers 100% of employee-only medical, dental, and vision premiums, with options to add eligible dependents and family members at employee cost.
• Support when life happens — Employer-paid life insurance, long-term disability coverage, and an Employee Assistance Program help support you through life's challenges.
• Benefits for animal lovers — Employees enjoy waived adoption fees for HSBV animals and discounts on veterinary services.
• Compassion for every family member — We offer one paid bereavement day following the loss of a companion animal, recognizing the important bond between people and the pets they love.
• A mission-driven workplace — Join a team that values Kindness, Collaboration, Ingenuity, Trust, Optimism, and Humility while making a meaningful impact on animals and the people who love them.

What You'll Bring to Our Community

Required Qualifications

• Leadership or supervisory experience in animal welfare, shelter operations, veterinary services, customer service, or a related field.
• Strong communication, organizational, and problem-solving skills.
• Ability to safely handle animals and work in a shelter environment.
• Ability to obtain and maintain required certifications, including euthanasia certification if required for the position.

Preferred Qualifications

• Experience in animal shelter operations or animal welfare organizations.
• Knowledge of animal behavior, humane handling practices, and PACFA standards.

You'll Thrive Here If You

• Lead by example and enjoy supporting the success of others.
• Balance compassion with accountability and sound decision-making.
• Communicate clearly and effectively with people from a variety of backgrounds.
• Adapt to changing priorities while maintaining a positive attitude.
• Enjoy solving problems and improving processes.
• Are passionate about animal welfare and HSBV's mission.

Why Team Members Choose HSBV

• Make a Difference — Help create positive outcomes for animals and the people who love them.
• Lead Meaningful Work — Support staff, volunteers, and programs that impact thousands of animals each year.
• Grow With Us — Develop your leadership skills in a collaborative, mission-driven environment.
• Purpose-Driven Work — Be part of a team creating a more compassionate community.

More About HSBV

The Humane Society of Boulder Valley is a community-supported nonprofit dedicated to protecting and enhancing the lives of companion animals and strengthening the bond between pets and people. Through sheltering, adoption, veterinary care, behavior support, humane education, and community services, HSBV helps thousands of animals and people each year.

Ready to Join Our Community?

If you're excited about leading a dedicated team, supporting exceptional animal care, and helping create positive outcomes for animals and people, we'd love to hear from you.

Applications are reviewed as they are received and accepted until the position is filled.

The Humane Society of Boulder Valley is an Equal Opportunity Employer committed to fostering an inclusive workplace where employees, volunteers, and community members feel welcomed, respected, and valued.