Shift Lead (Doughnut Dealer Lead)
Summary
Leads daily operations at a doughnut shop, managing staff, cash handling, customer service, and food safety in a fast-paced retail environment.
Our Shift Lead Doughnut Dealers are key to the smooth running of a shift by ensuring great service and accurate cash handling.
ESSENTIAL FUNCTIONS
- Interact with employees, customers, and vendors in a positive, professional demeanor – always being of service to those around you.
- Knowledgeable and proficient in each position within the store.
- Manages, executes and delegates daily functions of the store, including prepping products, serving customers, and completing daily and weekly cleaning duties.
- Has safe access and manager authority regarding cash handling, refunds, voids and discounts
- Ensure sanitation practices are being used in handling and preparing food in the kitchen.
- Ensures all safety and security policies are being followed as set by the Company.
- Trains and coaches employees during each shift to ensure Company and brand standards are being met.
- Uses tools to accomplish goals, manage labor and control inventory.
- Performs additional tasks as requested by Management and as needed to successfully run the store.
REQUIRED EXPERIENCE
- 1 year experience as Shift leader
- Must have Clark County Health Card
- Legally able to work within State and Federal guidelines
PHYSICAL REQUIREMENTS
- Continuous standing and walking throughout the duration of each shift.
- Bending, lifting, and carrying up to 50 pounds.
- Constant face-to-face interactions with employees and customers.
- Safely navigate in a fast-paced restaurant environment.
- Ability to multi-task and remain positive in busy working conditions.
WORKING CONDITIONS
- Crew Leaders can expect to have some early mornings, late evenings, weekend and/or holiday hours, and will have additional opening/closing responsibilities. Our stores are 24/7!
- Comply with the brand and Company uniform and hygiene policies.
- Fun, fast-paced, upbeat environment