Shift Lead (OR)

Open 18d

Summary

Supports store operations by leading shifts and guiding the team to ensure excellent customer service and adherence to policies.

Shift Lead

Good Earth Markets is a lively, health-minded workplace where great people, healthy living, and good energy make every day fun!

Job Purpose

  • To support the store manager and operations by leading and guiding the team during shifts, ensuring excellent customer service, smooth workflow, and adherence to company policies and procedures.

Key Responsibilities

  • Assist store manager in creating success and satisfaction for team members through training support and skill development.
  • Assist team members in completing responsibilities accurately and efficiently in any department.

  • Maintain awareness of scheduling needs, theft prevention, fraud, and shrink.

  • Complete merchandising tasks to ensure product availability and freshness.

  • Maintain store cleanliness and perform light janitorial tasks as needed.

  • Ensure excellent customer service by cultivating genuine compassion and a desire to help people.

  • Complete daily tasks that include standing for long periods, repetitive lifting, and bending.

  • Utilize knowledge of computerized registers and cash handling experience effectively.

  • Demonstrate customer service skills and team training abilities with attention to detail.

  • Exhibit innate self-confidence that allows for the success of others.

  • Employ excellent time management and personnel management skills to optimize shift operations.

  • We are an E-Verify employer.