Shift Lead (OR)
Summary
Supports store operations by leading shifts and guiding the team to ensure excellent customer service and adherence to policies.
Shift Lead
Good Earth Markets is a lively, health-minded workplace where great people, healthy living, and good energy make every day fun!
Job Purpose
- To support the store manager and operations by leading and guiding the team during shifts, ensuring excellent customer service, smooth workflow, and adherence to company policies and procedures.
Key Responsibilities
- Assist store manager in creating success and satisfaction for team members through training support and skill development.
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Assist team members in completing responsibilities accurately and efficiently in any department.
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Maintain awareness of scheduling needs, theft prevention, fraud, and shrink.
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Complete merchandising tasks to ensure product availability and freshness.
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Maintain store cleanliness and perform light janitorial tasks as needed.
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Ensure excellent customer service by cultivating genuine compassion and a desire to help people.
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Complete daily tasks that include standing for long periods, repetitive lifting, and bending.
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Utilize knowledge of computerized registers and cash handling experience effectively.
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Demonstrate customer service skills and team training abilities with attention to detail.
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Exhibit innate self-confidence that allows for the success of others.
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Employ excellent time management and personnel management skills to optimize shift operations.
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We are an E-Verify employer.