Shift Leader (PM Shift)
Posted Updated 5
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Description
As a Shift Leader at our URI store located at 99 Fortin Rd, Kingston RI 02881, you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers – it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!
SOME OUR SWEET SHIFT LEADER PERKS:
• Flexible part-time work schedules
• Pay on Demand (why wait until the end of the week…get paid your earned wages at the end of the day!)
• Paid vacation and sick time off
• Interactive training & mentorship
• Pet insurance for your furry loved ones
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• Employee discount and FREE cookies with every shift!
WHAT WILL I DO AS A SHIFT LEADER?
• Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries
• Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members
• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team
• Support and work alongside the Cookie Crew
• Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices
• Manage cash handling and deposits
DESIRED SKILLS/EXPERIENCE:
• At least 1 year of working experience in a customer service focused role. PM Shift Availability is preferred!
• Point of Sales systems experience
• Outstanding communication, time management, and people skills
• Outgoing/friendly/patient
• Detail focused and results-oriented
• Ability to lead-by-example and motivate others
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States
• Must be 18 years or older to be employed
About us:
Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!
As published by lever · 27 questions
Basics
Resume/CV, Full name, Pronouns, Email, Phone, Current location, Current company
Short answers (8)
- Address Line 1
- Address Line 2 (if applicable) optional
- City
- Zip Code
- County
- Did a current employee at Insomnia Cookies refer you to this position? If so, what is their first and last name?
- Have you ever worked for Insomnia Cookies previously? If YES, which store?
- Full Legal Name optional
Pick from a list (19)
- Sunday optional
- Monday optional
- Tuesday optional
- Wednesday optional
- Thursday optional
- Friday optional
- Saturday optional
- State optional
- Country optional
- Are you 18 years of age or older? optional
- Are you authorized to work lawfully in the United States or Canada for Insomnia Cookies? optional
- Some roles at Insomnia Cookies require delivery using a personal bicycle. If this role requires bicycle delivery, do you have reliable access to a personal bicycle you could use for work?
- Sunday optional
- Monday optional
- Tuesday optional
- Wednesday optional
- Thursday optional
- Friday optional
- Saturday optional