Shift Leader Service Desk Support Engineer

Overview: We are seeking a proactive, customer-focused and dedicated Shift Leader Service Desk Support Engineer to oversee the daily operations of our Service Desk providing 24 / 7 / 365 support for end users. The successful candidate will be responsible for managing a team of service desk technicians, providing technical support, and ensuring the efficient and effective resolution of IT issues for end-users. This role requires a strong understanding of IT support processes, excellent leadershi…