Shift Manager - Front of House

We have openings for the Shift Manager position. The work schedule for this position will rotate to include a combination of opening, mid-shift, and closing. Please only apply if you are available to work these hours. Working at Chick-fil-A is more than just a job, it's an opportunity to gain valuable skills and life experience that goes beyond just serving a great product in a friendly environment.

Responsibilities:

• Leads the front of house portion of the restaurant including staffing, operations, and ensuring guest satisfaction
• Checks in all team members on shift for proper appearance guidelines
• Ensures that all breaks and rotations are handled for the shift
• Must be proficient at handling and counting cash drawers
• Maintains Speed of Service at or below the established goals and reports results per shift
• Monitor labor productivity and makes adjustments as needed to reach established goals and reports results per shift
• Maintains a clean and safe environment at all times
• Manages call offs and tardies as per store policy
• Completes one food safety audit per shift
• Documents team member infractions
• Works with Catering Director to execute catering orders for the shift
• Open and/or close the restaurant leading the shift as a key holder

Requirements:

• Servsafe Certified (Will complete once hired)
• Is available to Open or Close at least three days per week
• Completed the Accelerate Leadership Development program
• No more than three call outs during the previous six months
• Understand, model, and execute the HEARD model for guest recovery.
• Have knowledge of and consistently execute our organization’s mission statement and Core Values
• Understands and helps promote knowledge of the Food Safety 5 and how it applies to their respective area

Work schedule

• 8 hour shift
• 10 hour shift
• Weekend availability
• Holidays
• Day shift
• Night shift

Benefits

• Flexible schedule
• Health insurance
• Referral program
• Employee discount
• Dental insurance
• Vision insurance
• 401(k) matching
• 401(k)
• Paid time off

Pay: $21.00 per hour