Shift Manager - Inbound/Outbound
Posted Updated
Description
Job Description – Shift Manager, Material Depot
Department: Warehouse / Depot Operations
Location: Bengaluru
Experience: 3–5 years in Warehouse Operations, Inbound, Inventory, Logistics.
Role Summary
Responsible for managing end-to-end shift operations at the Material Depot, ensuring accurate material receiving, validation, route-wise segregation, returns handling, inventory control, and timely system transactions. The role involves supervising ground operations, managing team productivity, resolving discrepancies, and ensuring complete material accountability.
Key Responsibilities
1. Inbound & Material Validation
Oversee material receipt from factories, vendors, and first-mile vehicles.
Ensure physical verification against PO, DC, invoice, and dispatch details.
Identify and escalate quantity, material, and documentation discrepancies.
2. Route-Wise Material Segregation
Ensure accurate segregation and staging of material by next-day vehicle routes, orders, POs, or designated destinations.
Ensure proper material identification and dispatch readiness.
3. Returns & GRN Management
Supervise handling of returns and attempted deliveries, ensuring correct material verification, segregation, and timely GRN/system updates.
Coordinate resolution of damaged, missing, or disputed material.
4. Inventory Control
Monitor stock accuracy, cycle counts, inventory reconciliation, and approved stock adjustments.
Ensure damaged, rejected, returned, and non-saleable material is correctly accounted for.
5. Team Management
Supervise depot staff, allocate tasks, monitor productivity, and ensure shift targets, SOPs, and operational timelines are met.
6. Issue Resolution & Reporting
Take ownership of material discrepancies, missing stock, and trip-level mismatches until closure.
Maintain accurate operational trackers and shift reports, coordinating with vendors, drivers, warehouse teams, and internal stakeholders.
7. Safety & Process Compliance
Ensure safe material handling, organized storage, and adherence to warehouse SOPs and safety standards.
Candidate Profile
Must Have
3+ years of experience in warehouse, inbound, inventory, logistics, or similar operations, preferably with team-handling responsibility.
Strong understanding of material verification, PO/DC/invoice, GRN, inventory reconciliation, and warehouse processes.
Experience managing ground operations and coordinating with multiple stakeholders.
Working knowledge of Excel/Google Sheets and inventory or warehouse management systems.
Strong ownership, attention to detail, people management, and problem-solving skills.
Good to Have
Experience handling building/interior materials such as plywood, laminates, panels, and tiles.
Familiarity with Zoho Inventory, WMS, OMS, TMS, or similar systems.
Experience in factory/vendor inbound, returns, and stock audits.
Success Measures
Accurate and timely inbound validation and system transactions.
Correct route-wise material segregation and dispatch readiness.
High inventory accuracy and timely closure of discrepancies.
Complete accountability of inbound trips, returns, and attempted deliveries.
Effective team productivity and timely shift execution.
Zero unaccounted material and adherence to safety and operational SOPs.