Shift Manager

About the role

Experience working at McDonald's as a shift manager.

If you are passionate about the hospitality industry and enjoy customer service, we want you to join this McFamily.

What are we looking for?

We are looking for a manager capable of ensuring the smooth operation of the assigned shift (opening, closing, and mid-shift) by enforcing and upholding operational procedures, quality, food safety, and hygiene standards, as well as good human resources management practices.

Your goal will be to achieve CSL and Speed objectives, ensure internal and external customer satisfaction,

Responsibilities

• Operational management: ensure compliance with procedures and quality controls using the shift management tools provided to you, and position staff to ensure customer satisfaction.
• People management: respect and enforce current labor regulations, handle any staff-related events, and demonstrate leadership behaviors and McDonald's values on a daily basis.
• Administrative management: monitor key performance indicators during a shift, optimize the resources available, and support local Marketing promotions and activations.
• Support management, whenever necessary.

Benefits of working with us

• Permanent full-time employment contract.
• Flexible schedule, with 2 rotating days off.
• Training provided by the company.
• Opportunities for promotion and development. Promotions are internal and based on meritocracy.
• Fun and dynamic environment in which you will participate in all areas of the restaurant.
• Special discounts for being from McDonald's.

Don't miss this opportunity to work at one of the world's most iconic brands.

Apply now and make your dream of working at McDonald's come true!

Requirements

• Be of legal age (18+ years)
• Minimum education: Compulsory Secondary Education (ESO). Higher Degree and/or University training will be valued.
• Previous experience at McDonald's or at another restaurant as Shift Manager will be positively valued.
• Flexible working hours
• Leadership, communication, and emotional intelligence skills
• Organizational skills and ability to work in a team.
• Enjoy interacting with customers

McDonald's, the job that fits you.