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McDonald's Spain

Shift Manager

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Description

About the role

We are looking for you for our upcoming opening in Alcudia!

What you'll do

  • Ensure the development of the assigned shift (opening, mid-shift, or closing), respecting and enforcing operational procedures for quality, hygiene, and food safety.
  • Ensure compliance with the restaurant's safety guidelines, following occupational risk prevention procedures established for each position.
  • Position the staff assigned to you during the shift, ensuring quality service.
  • Ensure customer satisfaction, being responsible for addressing any incidents or complaints that may arise during the shift while following company guidelines.
  • Respect and ensure compliance with current labor regulations.
  • Manage personnel-related events that may occur during their shift (absences, terminations, hires, accidents, etc.)
  • Perform those restaurant positions as needed at any given time.
  • Flexible scheduling based on your availability so you can balance it with your personal life.
  • Training provided by the company.
  • Opportunities for advancement and development. 100% of promotions are internal.
  • A dynamic environment where you will participate in the different areas of the restaurant.

What we're looking for

  • Experience in team management or in a leadership position.
  • Ability to resolve conflicts and make quick, effective decisions.
  • Availability to work rotating shifts.
  • Proactive and customer-oriented attitude.

The assigned tasks will be

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