MISSION STATEMENT

Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent.

POSITION OVERVIEW

The Shift Supervisor will provide leadership and supervision for operational staff. Generates work schedules and assignments for the operations staff, security and maintenance personnel. Provides or arranges for house coverage for unscheduled absences and other unexpected situations. Provides training to new staff; ensures that operations policies and procedures are enforced at all time.

KEY ESSENTIAL FUNCTIONS

Assist the director with work schedules and assignments for the staff
Perform hourly house runs to:

Perform inspections of facility and rooms
Ensure staff members are in their assigned locations
Monitor recreational rooms, laundry rooms and cafeteria to ensure that all residents are adhering to schedules

Arrange for coverage for unscheduled absences and other unexpected situations
Record and respond to incidents, client issues and complaints; perform crisis intervention procedures
Track clients’ properties and store in lock up
Ensure daily census is monitored and accurate; ensure CARES is updated daily with current information
Perform weekly reconciliations to ensure all metro cards are accounted for and being distributed according to policy
Assist with intakes of new and returning clients, and submit them for approval
Keep records of safety, fire, and building inspections
Monitor all fire and safety equipment to ensure it is functional at all times
Monitor staff and assign tasks as necessary
Other duties in keeping with the scope and nature of the position

REQUIREMENTS

High School Diploma/GED required. Associate Degree in Social/Human Sciences, Psychology
Two years of experience working with the homeless and/or low and mixed-income population in addition to experience in child welfare, family work, and substance abuse
Understanding of low-income and homeless individuals and their specific needs
Current F-80 certification required

WHY JOIN US?

Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally.

As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

11 openings across locations