Shift Supervisor Cottage 3

Position Statement:

The Program Supervisor is responsible for ensuring the execution of required daily tasks and ensuring quality of care for our youth. The function of this role is to provide staff direction and ongoing support of the learned treatment strategies and techniques that are needed to promote the safety and well-being of the youth and program staff. This role is predicated on the notion that through supportive leadership, effective communication, organization, and oversight, both the program youth and staff will achieve success commensurate with their abilities and potential.

Responsibilities:

• Uphold, support, and monitor all OCFS/Agency policy and procedures
• Effectively demonstrate an understanding and adherence to the residential models of care (Boys Town, PEM and TCI) through interactions with youth and supervision/coaching of staff
• Effectively use critical thinking skills to lead the program and/or campus (ex: assistance calls) with regard to safety and security issues as they arise
• Ensure that program processes are upheld, organized, and accounted for with regard to residential communication/correspondence (ex: staff logs), interactions with other Agency departments (ex: medical food service, etc.) and any external entity with whom the program interacts (State, Counties, family etc.)
• Prepare staff schedules, monitor shift changes, PTO, vacancies, etc.
• Provide emergency and planned shift coverage for Youth Development Professionals and shift/program supervisors who are absent due to vacation, holidays, illness, staff shortage, etc.
• Ensuring that all Critical Incident and Incident Report notifications are made as occurrences arise; (e.g., families, counties, Management Team members, On-call Risk Evaluator, On-call medical and Maintenance, Directors, etc.)
• Maintain appropriate record keeping systems and documentation
• Provide feedback and consultation to the Campus Manager and Directors about employee and program-level functioning.
• Monitor all activities on Paycom relevant to the position.
• Participate in an on-call rotation.
• Other Duties as Assigned: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.