Shift Supervisor - Creve Couer
Community | Action | Recognition | Experience
OUR VISION is to be the elite health and fitness provider in every community we serve.
OUR MISSION is to provide the best experience for everybody to improve their quality of life through fitness.
Overview
The Shift Supervisor is responsible for assisting club leadership in the day-to-day operations of the club, ensuring it remains clean, functional, and friendly. This role is pivotal in ensuring a high level of member satisfaction, reinforcing our commitment to an excellent member experience.
Schedule: Monday - Thursday: 4:00 PM - 9:00 PM; Sunday: 8:00AM-2PM
Pay: Hourly rate of $16.00/Hr. - $16.50/Hr.
A Day in the Life of a Shift Supervisor
- Drive our fitness vision and culture by providing the BEST member experience throughout their club visit - always offering a friendly hello & goodbye and anticipating their need
- Provide club tours and educate potential members on the value of Club Fitness amenities and service
- Train and mentor staff on front desk functions, member check-ins/POS, and facility cleanliness
- Assist club leadership with daily operations, including completing daily facility audits and helping task employees with cleaning or other responsibilities based on audit results
- Ensure proper member check-ins and kids club check-ins for the safety of our members and employees
- Maintain a clean and organized club according to company standards by conducting club walk-throughs and cleaning assigned area
- Provide a safe, enjoyable, and upbeat environment for children ages 2 and up in the Kids Club
- Engage with new and current members, pointing them to Club Fitness amenities and services to help them achieve their fitness and health goals
- Accurately complete point of sales transactions
- Notify leadership of gym incidents that require incident reports
You'll Succeed if you Love
- Interacting with people
- Being busy and getting things done
- Delivering excellent customer service
- Achieving and exceeding member expectations
- Providing a Clean, Functional, and friendly environment