Shift Supervisor

Job details

Group: Operation
Location: Doha / Mesaieed / Ras Laffan
Department: Production
Reports to: Superintendent Operations

3. Job purpose / objective

Supervise shift personnel, resolve processing issues, ensure equipment reliability, and develop a strong workforce in order to achieve shift's production goals while meeting safety, environmental, and quality requirements.

4.1 Key accountabilities

People management

• Supervise the activities and work performed by direct reports to ensure that it is carried out in a safe and efficient manner, in line with the business plans, and company policies and procedures.
• Identify employees' training and developmental needs and recommend plans to bridge the knowledge gaps to ensure continuous progression and a high level of competence within the team.
• Recommend employees' training and developmental needs and, in conjunction with Human Capital Department, bridge the knowledge gaps to ensure continuous progression and a high level of competence within the team.
• Train and coach direct reports, ensure operators are trained and certified as required, and participate in evaluation of operators in on-the-job training and solo phase to develop a team of cross-trained operators.
• Manage the performance management process by setting annual objectives and developing staff through mentoring, coaching, and constructive feedback.
• Ensure operators comply with all company policies, procedures, standard operating procedures, and daily operating instructions.
• Ensure that all team members are completing their compliance trainings and are up to date on their training certifications.
• Set the shift schedules and coordinate manpower to ensure adequate manpower allocation in the shift to safely complete required tasks (e.g., operator work area assignments, vacation approvals, overtime assignments, shift rotations, training coverage, coverage for shift vacancies, time approval).

Routine duties

• Supervise unit operations to ensure that production targets are met in compliance with life critical procedures, tenets of operations, consent to operate, plant policies and procedures, daily operating instructions, standard operating procedures (SOPs), and job safety analyses (JSAs).
• Perform comprehensive shift turnover.
• Deliver concise and clear instructions in conducting operational daily toolbox meetings.
• Use technical expertise as required to provide instruction and guidance to personnel to resolve any issues.
• Take the lead in resolving operational issues and ensure optimum equipment operability and reliability; resolve packaging and warehouse issues. Bring in subject matter experts as required.
• Make necessary adjustments to the process to produce products within the required quality specifications.
• Ensure timely completion of maintenance, inspection, calibration, and engineering preventive maintenance (MICE PMs) and corrective repairs.
• Ensure equipment is prepared for any scheduled preventive maintenance and SAP notifications are created for any maintenance corrective jobs.
• Lead JSAs and ensure compliance to all safe operating procedures before releasing lines to maintenance.
• Review and approve safety bypass permits and lockout, tagout, and testing (LT&T) energy isolation lists.
• Cover the maintenance coordinator role and work up as operations specialist and shift coordinator as needed.

4.2 Key accountabilities

Quality, health, security, safety and environment

• Ensure compliance with life critical procedures, tenets of operations, consent to operate, plant policies and procedures, daily operating instructions, standard operating procedures (SOPs), job safety analyses (JSAs), management of change (MOC) process, and quality management system to guarantee employee safety and delivery of high-quality products and services.
• Lead safety activities of the shift to ensure regulatory, health, safety, security, environmental, and quality compliance.
• Issue work permits for high-risk jobs.
• Carry out plant walk-downs and audits to ensure work is being performed safely and that plant safety systems are enabled. Coordinate efforts to correct discrepancies.
• Conduct necessary activities and lead efforts to eliminate process safety and personal safety events.
• Conduct daily toolbox meetings and monthly safety communication meetings to discuss HSE issues with the team.
• Ensure changes are managed through the MOC process, facilitating implementation as required.

Policies, system, processes and procedures

• Contribute to the identification of opportunities for continuous improvement of departmental systems, policies, processes, and practices, taking into account international leading practices to improve productivity and operational efficiency.
• Provide critical input to support the development of section's systems, policies, processes, and procedures to meet business requirements.
• Implement all relevant section's policies, processes, procedures, and instructions so that work is carried out in a controlled and consistent manner.

4.3 Key accountabilities

Reporting

• Prepare and submit daily shift reports in a timely and accurate manner to meet departmental requirements, policies, and standards.
• Attend and participate in daily morning meetings and provide operational and safety updates.
• Communicate with unit leadership and shift coordinators to inform on issues that require additional follow-up.
• Report incidents and near misses. Perform investigations, determine root cause, and assign necessary action items.

Qatarization

Contribute to the development of Qatari employees. This accountability is applicable to expatriate employees only.

5. Qualifications & experience

Education

Required: Bachelor's degree in science or engineering.
Preferred: Bachelor's degree in engineering.

Experience

Required: 5-7 years of experience in the oil and gas industry.
Preferred: 5-7 years of experience in petrochemicals production facility.

Other job specific requirements and/or vocational accreditations

• Working knowledge of SAP, Process Interface PI, and Microsoft Office applications.
• Ability to coach and mentor personnel.
• Advanced knowledge of plant operations.
• Advanced proficiency in communication skills.