Shift Supervisor - Residential Services

Shift Supervisors in LUK’s Residential Services are important members of the team that work with youth placed in LUK’s congregate care programs. Shift Supervisors develop and maintain therapeutic relationships with youth while providing constant supervision of youth and of staff on shift. Shift Supervisors are charged with maintaining the safety and well-being of youth, in part by maintaining a calm, trauma-informed therapeutic milieu and by providing a safe, clean, home-like environment.

Shift Supervisors manage and implement the daily schedule for youth and staff and ensure that the overall program schedule is followed. Shift Supervisors communicate daily with direct care staff regarding specific client issues as well as any program issues that may affect program climate or individual client performance.

Both staff and residents assist with the daily upkeep of the residence. Shift Supervisors implement and actively participate in the activity schedule with the goal of encouraging adaptive behaviors and improved social skills. Many of our residents take prescription medications regularly. It is the responsibility of the Shift Supervisors to participate in medication management for youth.

Shift Supervisors manage crises that may arise, with the support of the staff team. It is imperative that staff use appropriate language and tone when setting expectations and limits for clients. All staff must maintain appropriate therapeutic and professional boundaries with residents. Throughout all tasks, timely and accurate documentation is required. Staff must comply with all contractual, licensing, and safety standards and maintain current certifications for CPR/First Aid and CPI – non-violent crisis intervention. Training is provided.

The qualified candidate will preferably have an Associate’s degree in a human service field and have at least 1 year of experience in a residential setting. Successful candidates will possess excellent client care and verbal intervention skills. Excellent communication and computer skills are an asset. Valid driver’s license required.

This is a full-time position located in North Central Massachusetts. Work will take place within the residential setting and within the community. Community-based travel is expected. Bilingual/bicultural candidates are encouraged to apply.

In addition to very competitive salaries LUK offers a substantial and unique benefit package found here .

Introduction to LUK, Inc.

LUK has deep roots in Central Massachusetts. We’re driven by our values and we’re serious about our work. It’s not easy work, but it is rewarding! With Crisis as our middle name (LUK Crisis Center), we are well versed in handling all kinds of issues that may arise. LUK exists to help people thrive – the people we serve and the people who work here. We appreciate creative thinking, uniqueness, and tenacity. We encourage staff to participate in numerous opportunities to grow as an individual and a member of a team, influence others and be influenced, be your best and do your best. We provide individualized services to the people we work with and offer flexibility so that staff can meet responsibilities at work and outside of work. The community is “LUK-y” to have the skills, experience, and talent of our staff!

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