Shipping and Receiving Clerk (52313)
TITLE: SHIPPING AND RECEIVING CLERK
DAY SHIFT: MONDAY THRU FRIDAY 9:00 AM TO 6:00 PM
FLSA STATUS: NON-EXEMPT
REPORTS TO: SR. MANAGER, OPERATIONS SUPPORT
SUMMARY:
Under the direction of the Sr. Manager of Operations Support, the Shipping and Receiving Clerk is responsible for receiving, cataloging, and distributing shipments across all departments and buildings withing the Company; continuously maintains a clean and organized shipping area; plans for large shipments to ensure adequate space and sufficient storage are available; uses various software applications to ship boxes, letters, and overnight shipments such as FedEx, DHL, UPS, etc.; troubleshoots shipment issues such as items not received, returned, or missing to ensure customer service expectations are met. The position is located in Milpitas, CA.
ESSENTIAL FUNCTIONS:
- Receives, logs, and distributes shipments across all departments and buildings
- Maintains a clean and organized shipping area; orders shipping supplies including boxes, envelopes, etc.
- Plans for large shipments to ensure adequate space and sufficient storage are available on the receiving dock or shipping area
- Uses various software applications FedEx DHL, or UPS to ship boxes, letters, and overnight items; tracks shipments to ensure receipt
- Troubleshoots shipment issues such as items not received, lost or stolen shipments, or returned items; ensures customer service expectations are met for delivery or shipment
- Operates a forklift or pallet jack to move or store large shipments; lifts heavy items using appropriate lifting techniques
- Adheres to all safety policies and procedures as required
- Performs other duties of a similar nature or level*