Shipping Clerk / Administrative Support

Department: Logistics / Warehouse

FLSA: Non-Exempt

Employment Type: Seasonal

Schedule: Monday-Friday 0730-1600

Position Overview

Responsible for daily administrative aspects of the Logistics Department. Provides administrative assistance and support to the Logistics / Warehouse team.

Essential Functions:

• Scheduling/ Rescheduling Appointments: Coordinate with customers/ carriers and internal teams to arrange and adjust shipping schedules.
• Checking Inbound and Outbound Loads: Check-in truck drivers; ensure they receive or provide the correct paperwork. Ensure accurate and timely check-in of all incoming and outgoing shipments. Monitor daily activities and ensure trucks are serviced in a timely manner.
• Document management: Prepare and send load documents to customers daily, including shipping manifest and other necessary or required paperwork; then file and store accordingly.
• Communication: Maintain clear and professional communication in all interactions-radio, phone, in-person, email, etc.
• Data Entry: Accurately input shipment and delivery data into system.
• Administrative Assistance: Support Logistics/Warehouse team with administrative overflow. Cross train, learn the other departmental positions and provide coverage for team when necessary.

COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies

• Judgement/ Problem Solving Able to think independently; include appropriate people in decision making and make timely decisions. Address and resolve any issues that arise during the shipping process.
• Reasoning Ability Able to apply common sense understanding to carry out detailed but straightforward written or oral instructions.
• Planning/Organizing Prioritizes and plans workflow; uses time efficiently, sets goals and objectives, develops realistic action plans. Ensure that all tasks are completed within specified timeframes.
• Professionalism Approaches others in a tactful manner, treats others with respect and consideration regardless of status or position. Accepts responsibility for own action plans.
• Collaboration Work effectively and efficiently with warehouse and shipping staff to ensure smooth operations.
• Quality Demonstrates accuracy and thoroughness and looks for ways to improve and promote quality in a fast-paced environment.
• Initiative Volunteers readily, seek responsibilities, takes independent actions, looks for opportunities to assist the team.
• Attendance Is consistently at work and on time, ensures work responsibilities are covered.