Shipping Clerk

POSITION PURPOSE: The Shipping Clerk’s role is to ensure that the warehouse’s outbound loads are shipped out efficiently and in compliance with OWI’s company policies. The Shipping Clerk will confirm appointments, communicate with carriers, reconcile daily shipments, identify service problems, and escalate communication to management for resolution.
DUTIES, TASKS AND RESPONSIBILITIES:

Support the shipping office by

Greeting drivers at check, assign dock doors, obtain signatures, and maintain appropriate shipping documentation
PGI shipments and update order status in SAP
Prepare paperwork for the shipment of orders (create TO’s, print master BOLS or barcode labels)
Respond to and update appointment requests, driver inquiries, and other communications
Assist with the checkout process on the dock floor and shipping office as needed
Assist with checking materials picked and labels prior to orders being loaded

Work in unison with Shipping Coordinator and Operations Manager on prioritizing work to ensure Customer satisfaction
Follow all reconciliation policies and standard operating procedures (SOPs)
Assist with weekly/daily KPI reports
Answer customer service inquiries regarding order and shipment status
Work with other warehouse team members to effectively complete assigned tasks

SKILLS, KNOWLEDGE AND ABILITIES:

High school diploma/GED required
Previous warehouse experience 3-5 years
Attention to detail
Excellent written and verbal communication skills
Knowledge of SAP & Excel
Bi-Lingual Preferred
Comfortable working independently
Teamwork, Dependable, and Reliable
Available to work occasional weekends.

This opportunity offers a competitive benefits package including:

Medical, dental, and vision coverage with wellness benefits
Company-matching 401(k) plan
Company-paid life insurance and accidental death & dismemberment benefits
Company-paid identity theft insurance
Company-paid disability
Flexible spending and health savings accounts
Company-paid employee assistance program
Paid time off and paid holidays
Additional benefits included: voluntary life insurance, legal benefits, critical illness, accident insurance, hospital indemnity insurance, and pet insurance

Old World Industries is among the largest privately held companies competing in the automotive aftermarket today. Built upon a 50-year history of ingenuity, the Northbrook, Illinois-based company is transforming the automotive, commercial and chemical industries that keep the world moving forward. Old World’s brands include a full line of PEAK® Performance Automotive Aftermarket Products including Antifreeze/Coolant, Washer Fluid, Lighting and Wiper Blades; BlueDEF® Diesel Exhaust Fluid and Equipment; FINAL CHARGE® PRO-SERIES Heavy Duty Extended Life Coolant, Fleet Charge® SCA Precharged Heavy Duty Coolant and Thermal Charge® Heat Transfer Fluid.