Shipping Line Officer- Export

QUALIFICATIONS

➢ Bachelor’s degree or Diploma in Logistics, Supply Chain Management or a

related field.

EXPERIENCE

➢ 2 to 4 years of experience in shipping, export documentation or logistics within a

clearing and forwarding company.

➢ Experience in roles related to customer service or operations within a shipping

company can be beneficial

SKILLS

➢ Strong understanding of export regulations, customs procedures and shipping

logistics.

➢ Excellent organizational, analytical and multitasking skills.

➢ Proficient in computer applications including MS Office and any logistics

management software.

➢ Strong communications and negotiation skills

➢ Ability to work in an office environment with occasional visits to shipping lines

offices.

Key Responsibilities:

Export Coordination

➢ Manage and coordinate all aspects of export shipments from booking confirmation

to delivery at the destination.

➢ Liaise with shipping lines to confirm space availability, negotiate rates and arrange

for the shipment of goods.

Documentation Management

➢ Prepare and ensure the accuracy of all export documentation, including bill of

lading, commercial invoices, packing lists and export permits.

➢ Verify that all documents comply with customer requirements.

Customs Requirements

➢ Work closely with customs brokers to ensure all customs clearance processes are

properly handled,

➢ Monitor compliance with export regulations and provide support for any audits or

inspections.

Client Communication

➢ Serve as the primary point of contact for clients regarding their export shipment,

providing updates and addressing any inquiries or concerns.

➢ Collaborate with operation team to coordinate shipping schedules aligned with

customer needs.

Logistics Coordination

➢ Track and monitor shipments to ensure on-time delivery and provide status

updates to clients as needed.

Problem Solving

➢ Address and resolve any issues related to shipping delays, documentation

discrepancies or customs clearance challenges.

➢ Proactively identify potential shipping disruptions and implement solutions.

Regulatory Knowledge

➢ Stay updated with industry trends, regulations and best practices related to export

shipping and documentation.

➢ Participate in training and workshops to enhance knowledge and skills in

international shipping

Reporting

➢ Maintain accurate records of shipping activities and provide regular updates to

management regarding export operations.

➢ Share daily shipping line reports to the export team group and management at the

end of working day.