Shipping Manager

Shipping Manager

Overview

The Shipping Manager oversees daily shipping and packaging operations in a warehouse distribution environment. This role leads the Shipping Department team, ensuring orders are packed correctly, shipped on time, and meet all customer and compliance requirements.

The manager supervises shipping associates, improves operational efficiency, and collaborates with leadership to support company operations.

Key Responsibilities

• Lead day-to-day shipping department operations
  
• Supervise, train, coach, and evaluate shipping associates
  
• Ensure shipments are packed, labeled, and shipped accurately and on time
  
• Maintain compliance with R2, ISO 9001, ISO 14001, and ISO 45001 standards
  
• Track shipment data including weight, charges, damages, and discrepancies
  
• Investigate late, damaged, or incorrect shipments and resolve issues
  
• Monitor inventory accuracy during packaging and identify root causes of discrepancies
  
• Improve processes for efficiency, safety, and productivity
  
• Maintain warehouse operational logs and documentation
  
• Participate in Health & Safety Committee activities
  
• Conduct performance reviews and manage performance improvement plans
  
• Collaborate with leadership and internal departments to support operations