Shipping & Receiving Clerk
Duties and Responsibilities
- Always follow safety procedures and perform all tasks safely in an accurate, timely and safe manner
- Always follow company standards and regulations
- Maintain the warehouse and dock areas in a safe, orderly, and clean manner and perform other manual functions necessary for all warehouse operations.
- Fill common carrier orders and follow delivery schedules for loading.
- Complete shipping documents and receipts in the Sage/Scanforce
- Stage and organize materials and ingredients
- Schedule daily customer shipments, follow up with carriers, and communication to customer service
- Send daily shipment log and scanned BOL’s to customer service
- Prepare finished products for shipment per procedure, load the trailers as per loading procedure and complete the loading paperwork
- Coordinate bills of loading/pick tickets for deliveries
- Assist in handling customer emergency requests for product or late shipments during off-hours
- Complete shipping documentation for order revisions and to ensure customer service accuracy
- Document, inspect and unload inbound products and materials per written procedures
- Count physical inventory and conduct cycle counts of all material stored in the warehouse
- Receive incoming materials and miscellaneous purchase orders, notifying appropriate personal
- Certification required on numerous types of forklifts and fork trucks (or willing to obtain within 90 days of employment)
- Sorting and placing materials or items on racks, shelves, or in bins according to predetermined sequence such as batch, or product code
- Receive and track quality holds
- Submit purchase request to Purchasing for inventory managed by the warehouse
- Special projects as directed by Production Supervisor and assist in Production Operations when needed
- Count, repacking, or repalletizing product when necessary
- Adding of additional customer specific labels as required
- Careful and proper handling and storage of our products
- Other duties as assigned
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to prioritize, as required, and to handle detailed information and multiple tasks/priorities.
- Ability to work well as part of a team.
- Computer skills: knowledge of Sage, Microsoft Excel and Word software and online shipping procedures.
- Ability to work with minimal supervision.
- Must be customer service oriented and skilled in positively resolving customer concerns.
- Responds proactively to requests for service and assistance.
Competencies:
- Must be dependable and have strong work ethic
- Positive approach to change
- Strong attention to detail and accuracy
- Relaxed, but efficient temperament.
- Paperwork demands attention to detail; computer proficiency preferred.
Education and/or Experience
- High School graduate or equivalent.
- 4+ years of experience in manufacturing.
- Experience operating a forklift, certification is a plus.
- GMP experience a plus.