Shipping & Receiving Supervisor

Job Summary

The Shipping and Receiving Supervisor is responsible for overseeing daily shipping and receiving operations in a manufacturing environment, ensuring the accurate, timely, and efficient movement of materials, components, and finished goods. This position provides leadership and direction to shipping and receiving personnel while maintaining inventory accuracy, optimizing operational processes, ensuring compliance with safety and quality standards, and supporting overall operational efficiency and customer satisfaction.

Job Duties

Supervise and coordinate daily shipping and receiving activities to ensure accurate and timely movement of incoming materials and outgoing shipments.
Verify incoming materials against purchase orders, vendor invoices, packing slips, bills of lading, and other receiving documentation to ensure accuracy.
Oversee the inspection and documentation of incoming shipments to identify damaged, defective, missing, or incorrect materials.
Coordinate with Purchasing, Quality, and Warehouse personnel to resolve receiving discrepancies, damaged materials, and supplier-related issues.
Ensure received materials are accurately recorded in inventory management systems and properly labeled, stored, or transferred to designated locations.
Verify outgoing shipments against customer orders, bills of lading, packing lists, and other shipping documentation to ensure accuracy.
Oversee the preparation, packaging, labeling, and staging of finished goods and materials for shipment.
Maintain accurate records of shipping and receiving transactions, including dates, quantities, sources, destinations, and transportation details.
Coordinate inbound and outbound transportation schedules, carrier pickups, and deliveries to support operational requirements.
Monitor inventory accuracy and investigate discrepancies between physical inventory and system records.
Evaluate existing shipping and receiving processes and implement improvements to increase efficiency, accuracy, and productivity.
Monitor employee performance, establish expectations, and provide coaching and feedback to achieve departmental objectives.
Coordinate with Production, Warehouse, Quality, Purchasing, and Logistics teams to ensure efficient material flow and timely deliveries.
Ensure shipping and receiving documentation, inventory transactions, and system records are completed accurately and maintained appropriately.
Monitor daily workloads, prioritize activities, and allocate personnel and resources to meet operational demands.
Identify and resolve shipping delays, receiving discrepancies, inventory issues, and other operational challenges.
Support employee training, development, performance evaluations, and disciplinary processes as necessary.
Ensure proper material handling, storage, and movement practices to prevent product damage and maintain workplace safety.
Complete all necessary documentation fully and accurately.
Adhere to 5S standards and maintain a clean, safe, and organized work environment.
Ensure compliance with all Safety, Environmental, and Quality policies and procedures.
Perform other duties as assigned.

Experience and Education

Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field preferred.
Minimum of 5 years of relevant experience in shipping, receiving, warehouse operations, logistics, or a manufacturing environment.
Previous supervisory or team leadership experience preferred.
Strong knowledge of shipping and receiving procedures, inventory management, transportation documentation, and warehouse operations.
Experience with ERP systems, warehouse management systems (WMS), and Microsoft Office applications.
Demonstrated ability to lead employees, manage departmental priorities, and support personnel decisions related to hiring, performance management, and disciplinary actions.
Knowledge of workplace safety regulations, quality standards, material handling practices, and continuous improvement processes.

Competencies/ Skills

Strong leadership and team development skills.
Effective verbal and written communication skills.
Strong organizational and time management abilities.
Analytical thinking and problem-solving skills.
High attention to detail and accuracy.
Ability to prioritize multiple tasks in a fast-paced manufacturing environment.
Strong decision-making and conflict-resolution skills.
Ability to collaborate effectively across departments.
Knowledge of shipping, receiving, logistics, and inventory control processes.
Ability to identify process inefficiencies and implement corrective actions.
Commitment to safety, quality, accountability, and continuous improvement.