Shipping Support Specialist

The purpose of the Shipping Support Specialist is to support the overall success of the Shipping department by positioning various equipment and assisting in the office.

1. Shipping and Yard Operations:
   • Operate the yard goat safely and efficiently to support daily shipping and logistics activities.
   • Move containers, trailers, and equipment to and from loading docks and designated staging areas.
   • Haul refeed flats and other materials as required.
   • Install tire chains and operate equipment safely during winter weather conditions.
   • Perform routine inspections, troubleshooting, and minor repairs on the yard goat and related equipment.
2. Inventory and Computer Systems:
   • Utilize inventory management systems including Cloud Inventory and JDE to locate, track, and verify product inventory.
   • Reserve inventory for customer orders and shipping requirements.
   • Generate Bills of Lading (BOLs), shipping documentation, and customer paperwork.
   • Create inventory reports and inventory lists to support cycle counts and audits.
   • Generate and print product labels and shipping labels.
   • Review shipment photos and documentation to verify customer orders are loaded accurately.
   • Communicate effectively through email and other company systems.
3. Warehouse and Dock Support:
   • Support dock operations to ensure efficient loading and shipment of customer orders.
   • Retag bulk bags using tagging equipment and rollers as required.
   • Perform shrouding and wrapping of finished products.
   • Operate portable stretch-wrapping equipment.
   • Assist with pallet stacking, restacking, and load preparation activities.
   • Safely operate forklifts, including warehouse forklifts and extended-fork equipment used for unloading refeed materials.
   • Lift and move materials weighing up to 50 pounds.
4. Administrative and Office Support:
   • Maintain inventory of office and shipping supplies, including paper, labels, ink, brooms, nails, water, seals, and other consumables.
   • Deliver pick lists and shipping documentation to dock personnel.
   • Assist with customer check-in procedures and provide support to office personnel as needed.
5. Plant and Customer Awareness:
   • Maintain awareness of customer arrivals and departures throughout the facility.
   • Ensure customers are directed to the correct loading dock and staging area.
   • Coordinate with shipping personnel to confirm customer loading activities are completed efficiently.
   • Support communication between production, shipping, warehouse, and customer service teams to ensure smooth operations.
6. Additional Responsibilities:
   • Operate the water truck when required to support dust control and site conditions.
   • Follow all safety procedures, environmental requirements, and company policies.
   • Participate in continuous improvement initiatives, housekeeping efforts, and operational excellence programs.
   • Perform other duties as assigned to support plant operations

• High school diploma or general education degree (GED) required.
• Computer skills – experience with JDE or other ERP systems preferred. Experience with Microsoft Word, Excel and PowerPoint.
• Strong organizational, communication, and customer service skills.
• Previous experience in shipping, warehousing, logistics, manufacturing, mining, or industrial operations preferred.
• Valid forklift certification or ability to obtain certification
• Experience operating yard equipment, tractors, yard goats, or similar mobile equipment preferred.
• The ability to work with a high degree of independence.
• The ability to communicate clearly and effectively (written and verbal).
• The ability to work in a fast paced environment (multi-tasking skills a must).
• Good attention to quality and detail.
• Ability to schedule, manager time efficiently and effectively drive results.
• Self-motivated and self-directed.
• Ability to work cooperatively within a team environment.