Shop Manager

Job Summary

You will lead and manage all operational aspects of a hairdressing shop, driving sales performance and delivering exceptional customer service. You will lead your team to achieve business targets while maintaining professional service standards in a fast-paced environment.

Responsibilities

• Lead and coordinate shop staff to meet and exceed sales and service performance targets
• Manage daily shop operations to ensure smooth workflow and high-quality customer experiences
• Deliver professional hairdressing services leveraging at least 10 years of industry experience
• Adapt to fast-paced work conditions while maintaining a customer-focused approach under varying circumstances
• Follow assigned work schedules including weekends and public holidays to support business needs
• Collaborate with supervisors and accept guidance to continuously improve shop performance and service quality
• Demonstrate a professional and positive service attitude to enhance customer satisfaction

Required competencies and certifications

• Minimum 10 years of hairdressing experience

Preferred competencies and qualifications

• Willingness to work weekends and public holidays
• Ability to work under supervision when required