shop Manager (Ice Cream Shop)

Ice Cream shop

Position Summary: The Branch Manager oversees daily operations, ensuring excellent customer service, managing staff, maintaining inventory, and achieving sales targets.

Key Responsibilities:

• Supervise and train staff
• Ensure high levels of customer satisfaction
• Manage inventory and place orders
• Monitor sales and meet targets
• Handle cash and financial transactions
• Maintain cleanliness and safety standards
• Address customer inquiries and complaints

Requirements:

• Experience in retail or food service management
• Strong leadership and communication skills
• Ability to work flexible hours, including weekends
• Basic financial and inventory management skills