Shop Manager

Open 15d

A platform for you to shine if you enjoy…
Sales Leadership

Utilize advanced selling techniques and cultivate strong customer relationships to optimize shop performance
Formulate and implement effective sales plans to reach and exceed the brand's objectives, service standards, shop's targets and other KPIs

People Management

Conduct regular performance reviews to identify the areas for improvement and develop team talents
Motivate and coach the team to maximize sales performance and achieve both individual and team targets
Demonstrate strong leadership skills to motivate and guide the team towards excellence in both service and sales

Operational Excellence

Oversee daily shop operations to ensuring a seamless and efficient shopping experience for customers
Address and resolve customer complaints with professionalism and independence
Plan and executive shop events with relevant internal and external parties to enhance brand visibility and drive customer engagement
Prepare different sales reports for management review and follow up action plans
Possess a comprehensive understanding of company policies and procedures, enforcing operational guidelines consistently

We would love to hear from you if…

A minimum of 9 years of retail experience, with at least 3 years in a managerial role, preferably within the fashion industry
Demonstrate strong leadership and shop operational skills
Excellent people management and interpersonal skills, with a proven ability to build and maintain effective teams
Proven ability of driving sales and profitability
Strong analytical skills and business acumen to inform decision-making
Commitment to delivering a high standard of customer service

See also