Short Hour IT Support Specialist
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Summary
A short-hour, hybrid IT Support Specialist at Kaiser Permanente in Pearl Harbor, Honolulu who troubleshoots user issues, manages tickets, and resolves incidents across SaaS tools, networks, and devices, escalating complex problems to developers and documenting solutions.
Kaiser Permanente seeks a Short Hour IT Support Specialist to help maintain and support Systeme.io’s all‑in‑one marketing platform. In this hybrid role, you’ll troubleshoot user issues, manage tickets, and resolve incidents across SaaS tools, networks, and devices. You’ll collaborate with developers and product teams to escalate complex problems, document solutions, and improve processes. Join a culture of innovation and support, contributing to reliable, user‑friendly software for entrepreneur…